Where we Deliver
Delivery must be to an address in Kenya within the CBD Nairobi Town area. All deliveries must be signed for. Please make sure you keep the receipt enclosed with your goods.
We make every effort to keep our delivery charges as low as possible. Our charge depends on the
type of products. You only pay one delivery charge, irrespective of the number of products ordered. When you add products to your Shopping Basket, the appropriate standard delivery charge will be added automatically.
How We Deliver
Most products delivered either by our own delivery service depending on their size and value. We will notify you which delivery method we will use via e-mail and Telephone and delivery date. Very occasionally different products in the same order may be delivered separately.
Delivery times within the CBD take within 2-3 hours after order confirmation.
Home/Custom Delivery Service – Normally 5 Working Days
Deliveries outside the CBD area will attract a delivery fee to be set according to distance and nature of ordered products. This will be communicated to you in email as well as in a telephone call.
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Please allow extra time for deliveries to outside Nairobi or if you apply for credit (we need to receive your signed application form back before we can process your order; this can add 5 working days).
Should you require setup and installation professionally, you can get a Basic installation for Kshs 900.00
Missing, Damaged or Incorrect Orders
We try very hard to ensure that you receive your order in pristine condition. If you do not receive all your products, please inform us immediately by phone call at the time of delivery. If you have any dispute with delivery after delivery, please e-mail us here or call telephone 0727 651205
Mohja Business Solutions Returns Policy
Cancellations and Returns
Cancellation (Delivery items only)
If you have chosen to have your order delivered, you can cancel your purchase at any time before delivery by:
- + Emailing us at email@example.com
- + Call us on 0727 651205 please have your order reference number and delivery details at hand;
You will receive a full refund, and the cancellation is free of charge provided you arrange for it to be collected from the delivery address If you choose another method of return, you must bear the costs.
We cannot cancel your purchase when:
Once you have accepted and signed for the product that has been delivered.
The goods were a special order to your specification.
The following are guidelines for all goods ordered for delivery. Wherever possible we will respond to your
If there is a fault with your product within 12 months of delivery (or other defect with your order),
we will normally offer a prompt repair.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
For consumable items (e.g. batteries, camera films, ink cartridges etc) there is no guarantee period.
Any refund due to a fault or other defect will exclude a refund of the applicable delivery charges.
Replacement goods are sent by standard delivery only (i.e. premium services are not
THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS
We,and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may not use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
Warranty of purchased products depends on set warranty terms agreed upon by Mohja Business Solutions and the Customer.
These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by Kenyan law and are subject to the non-exclusive jurisdiction of the Kenyan courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the Bright Technologies Ltd website and our telephone order hotline. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
www.mohjabusiness.com is a is a trading website of Mohja Business Solutions, Jamia Shopping Mall, Tabman Road, Nairobi, Kenya
If you have any questions about this Agreement, please contact us filling this contact form